Frequently Asked Questions

Once you have found your potential future home listed on our website, Zillow, or another platform, simply click the Apply button. You'll set up an account and complete your application through Findigs, our third-party screening provider.

A non-refundable application fee of $55.00 is required for each person 18 years of age or older (19+ in Alabama) who will occupy the home.

Applicants must present valid government-issued photo ID and submit a color electronic copy. Acceptable forms include driver's licenses, state ID cards, US passports, passport cards, and permanent resident cards.

After approval of your application, a $550 reservation fee is needed to hold the home off the market for up to 30 days while you prepare to move in.

Applicants must have a combined net income of at least 2.5 times the monthly rent, unless otherwise dictated by applicable law.

Applicants with outstanding debt to prior landlords will be automatically denied. Evictions within the past five years will also result in automatic denial. Any open, closed, or dismissed bankruptcy within the last 3 years will result in denial.

Yes, if you lack sufficient credit history. Guarantors must have a resident score of 610 or higher and earn at least 4 times the monthly rent. Only one guarantor per household is allowed.

Yes! Every Maymont Homes property is pet-friendly. However, breed restrictions apply and a signed pet agreement is required for each pet.

Restricted breeds are: Akita, American Staffordshire Terrier, Chow, Doberman, Pit Bull, Rottweiler, and any mix containing one of these breeds.

There is a $250 non-refundable pet fee for the first pet, plus $100 for each additional pet, with a maximum of three pets per home. Monthly pet rent is $35 per pet.

Yes, certified Emotional Support Animals and service animals are exempt from all pet fees, monthly pet rent, and breed restrictions as defined in the Fair Housing Act.

Maymont Homes requires a refundable security deposit equal to one month's rent. This is returned at the end of your lease minus any charges for damage beyond normal wear and tear.

Yes! Through our partnership with Rhino, qualified residents can pay a small one-time or monthly fee instead of the full security deposit, significantly reducing upfront costs.

Yes, residents are required to maintain renters insurance during the term of their lease with a minimum of $200,000 personal liability coverage.

Failure to obtain renters insurance by the move-in date will result in automatic enrollment in the Master Policy program at a cost of $17.95 per month.

Some communities are governed by HOAs with separate approval processes. If your chosen home falls within an HOA-governed community, our approval of your lease application will be contingent upon receiving approval from the HOA.

The timeframe for the HOA's approval process may take up to an additional 30 days, depending on the specific HOA. Any fees associated with the HOA application process will be your responsibility.

You can submit maintenance requests through the Resident Portal 24/7. Our team will review your request and dispatch qualified technicians to resolve the issue promptly.

Emergency maintenance requests are prioritized immediately. Non-emergency requests are typically addressed within 24-48 business hours, depending on the nature of the issue.

Yes, Maymont Homes is committed to compliance with Fair Housing laws, including those that prohibit discrimination based on race, color, sex, religion, disability, familial status, national origin, and all other classes protected by applicable federal, state and/or local law.