Setting Up Utilities Before You Move In
At Maymont, utilities are designed to make move-in easier. Most homes use SimpleBills, so your services are ready on move-in day with one monthly bill. This guide explains what to expect and what to set up before you arrive.
Setting Up Your Utilities
Your utilities need to be active before you move into your Maymont Homes rental. For most homes, that means setting up an account with SimpleBills, our utility billing partner. SimpleBills combines your covered utilities into one monthly bill, and the specific utilities depend on your home and location.
Internet is not included at most Maymont Homes rentals, so you'll choose your own provider and schedule installation. Some homes include internet as part of HOA dues. Your move-in coordinator will confirm what's covered at your specific home.
Note:
SimpleBills isn't available in a few locations. If your home is in one of those areas, you'll set up utilities directly with local providers instead. See Setting Up Utilities Directly below.
A Simpler Way to Handle Your Utilities
SimpleBills is the utility billing partner for most Maymont homes, making it easier to manage utility setup and monthly billing in one place.
- 1
No Utility Deposits
Skip the $100 to $250 in deposits utility companies typically charge at move-in. Your service starts without the upfront cost.
- 2
One Combined Bill
Pay one monthly bill that bundles your covered utilities, instead of juggling separate accounts with each provider.
- 3
No Calls, No Hold Times
Skip the calls, hold times, and visits to multiple provider websites. SimpleBills handles the coordination so service is ready on your move-in date.
- 4
Pay and Track from Anywhere
Pay your bill, set up autopay, track monthly usage, and get reminders before your due date through the SimpleBills app or website.
How to Set Up SimpleBills
A simple timeline to help you set up your utilities and stay on track before move-in.
After your lease is signed
- 1
Confirm if your home uses SimpleBills
Most Maymont homes use SimpleBills, though some don't, depending on the property's location. The specific utilities covered also vary by home and location. Your move-in coordinator will confirm what applies before your move-in date. Reach out to them if you have questions before then.
Before move-in
- 2
Look for your SimpleBills welcome email
SimpleBills will send a welcome email to the email address listed on your lease. It includes your setup link and step-by-step instructions. If you don't receive it, you can sign up directly here.
- 3
Create your SimpleBills account
Setting up your SimpleBills account takes three steps: verify your address, confirm your move-in date, and add a payment method. Use the link in your welcome email or the signup page to get started. Once finished, your utilities will be scheduled to start automatically on move-in day.
- 4
Set up internet separately
Most Maymont homes don't include internet, so you'll choose your own provider and schedule installation in advance. Some select homes do include internet as part of HOA dues. Your move-in coordinator will confirm what applies at your home.
Move-in day
- 5
Check your utilities
Take a quick walk through your home to make sure your utilities are working properly. If there's an issue with a service managed through SimpleBills, please contact SimpleBills directly. For services you set up yourself, like internet, reach out to your provider. If you have any other move-in questions along the way, we're happy to help.
Not on SimpleBills?
If your home is in an area where SimpleBills isn't available, your setup steps will be different. See Setting Up Utilities Directly below, or contact your move-in coordinator at (833) 426-6739.
Setting Up Utilities Directly
SimpleBills is included with most Maymont homes, but a few locations are exceptions. If your home is in one of these areas, you'll set up utilities directly with local providers before your lease start date.
Locations where SimpleBills is not available
- North CarolinaStatewide
- TexasStatewide
- MississippiMadison, Pearl, Richland, Ridgeland (Jackson area)
- ArkansasBenton (Little Rock area)
Your move-in coordinator will confirm whether SimpleBills applies to your home and answer any questions related to what setup is required.
Questions About Your SimpleBills Account?
Reach out to SimpleBills directly for account help, billing questions, or to pay your bill:
- Pay Utilities
- /simplebills
- Phone
- (254) 230-0199
- info@simplebills.com
- Help Center
- simplebills.zendesk.com/hc/en-us
Utility Setup FAQs for Maymont Homes Residents
Answers to the most common questions about setting up utilities at your new Maymont home.
The utilities billed through SimpleBills vary by home and location. Coverage includes some combination of electric, gas, water, sewer, and/or trash. Your Maymont move-in coordinator will confirm exactly what's covered at your address. Internet isn't part of SimpleBills. Most homes need their own provider, though some select homes include internet through HOA dues.
Most residents complete SimpleBills setup within a week of receiving the welcome email, and always before their move-in date. The welcome email is sent to the email address on your lease ahead of move-in, and account creation takes about 10 minutes.
If you haven't received the welcome email within a week of your move-in date, you can sign up directly at app.simplebills.com/signup or contact your Maymont move-in coordinator at (833) 426-6739.
Yes. Once your SimpleBills account is active, the utilities covered at your home are scheduled to start automatically on your move-in date.
We recommend testing each utility on move-in day. If something isn't working, reach out to your Maymont move-in coordinator at (833) 426-6739.
First, check your spam or junk folder for a message from info@simplebills.com. If it isn't there, you can sign up directly at app.simplebills.com/signup using the email address on your Maymont lease.
If signup doesn't recognize your address, contact your Maymont move-in coordinator at (833) 426-6739 before setting up utilities on your own.
You'll pay one combined utility bill each month through your SimpleBills online account or the SimpleBills mobile app, available on the App Store and Google Play.
Most residents add a default payment method during setup and turn on autopay so the bill is paid automatically each month. SimpleBills accepts bank transfer (ACH) and major debit and credit cards.
Most Maymont homes don't include internet, so you'll choose your own provider and schedule installation directly. Some select homes do include internet as part of HOA dues, and your move-in coordinator will confirm what applies at your home.
If you're arranging it yourself, schedule it early. Technician appointments can fill up quickly, especially on weekends and around the first of the month.
SimpleBills is included with most Maymont homes, but a few locations are exceptions. The exceptions are:
If your home is in one of these areas, you'll set up utilities directly with each local provider before your lease start date. Your Maymont move-in coordinator will confirm before move-in. See Setting Up Utilities Directly for the full breakdown.
- North Carolina: Statewide
- Texas: Statewide
- Mississippi: Madison, Pearl, Richland, and Ridgeland (Jackson area)
- Arkansas: Benton (Little Rock area)
SimpleBills is included with most Maymont leases and isn't an opt-out service in the areas where it's offered.
If your home is in a non-SimpleBills location, you'll set up utilities directly with local providers.
Your first SimpleBills bill arrives about 30 days after your move-in date, once SimpleBills has received the first invoice from each utility provider. You'll receive an email when the bill is ready, and the due date is shown on the bill itself.
SimpleBills sends reminders before the due date, and you can turn on autopay so a payment is never missed.
For SimpleBills bill questions about charges, usage, due dates, or payment methods, contact SimpleBills support at info@simplebills.com or (254) 230-0199, or visit the SimpleBills Help Center.
For questions about your home, lease, or move-in, contact your Maymont Homes move-in coordinator at (833) 426-6739 or visit our contact page.